Warranty & Support
Rescue your ride with Hot Swap by Wingman, the ultimate crash replacement program that allows you to grab a brand new wheel instantly from selected warranty centres.
What is Hot Swap
Hot Swap is Wingman’s crash replacement program. Bring your broken wheel to a warranty centre and ride away on a brand new one, the same day.
Crash on a Saturday. With Hot Swap, you’re back on the bike the same day. With a typical warranty claim, you’re back in Week 6, after missing 6 weekends.
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Riding again on Day 0
Day 0Hot Swap, back on the bike
Organising a wheelbuild is painful and expensive, and there’s no guarantee it’s done right. Hot Swap wheels come fully built and perfectly tensioned by our team. All you do is swap your freehub and axle over.
A warranty wheel that saves your holiday, not one that arrives when it’s over. Hot Swap wheels wait at participating retailers near key riding spots and in major cities. Swing by, get sorted on the spot and rejoin your mates next lap.
Not near a warranty centre? Not a problem. We’ll dispatch a Hot Swap wheel to your nominated address straight away.
CentreOur services
Ready to go
Brand new wheel
Just swap your axle and freehub from smashed wheel to new shell. No tools required.
Wingman Wheel shell
Brand new wheel with fresh bearings
Instant Pickup
Grab a brand new wheel from a warranty centre and be back on the trails today.
Instant Dispatch
Brand new wheel shipped to your address.
A$149
Brand new wheel
The same brand new wheel, shipped to your door. Swap your axle and freehub over at home. No tools required.
Wingman Wheel shell
Brand new wheel with fresh bearings
Instant Dispatch
Brand new wheel shipped to your address.
A$149
Your hub, new rim
Keep the hub you know, on a fresh rim. Hand-laced and trued by us.
Premium Wheel Rebuild
Your original hub, professionally rebuilt onto a fresh rim.
Post your hub to us
Your build joins the queue upon arrival at our facility.
Shipped back in 5–10 business days
Hand-laced onto a brand-new rim, trued, and posted back to you.
A$99
Tell us your hub and rim, and we’ll show you which services your wheel can get.
Get startedOur pricing
The best warranty program is the one that’s there for you where and when you need it. That means being around for you in 5 years, 10 years, and beyond 🙏
By charging a modest amount for a complete rebuild, we keep the service sustainable for us while still giving you unrivalled value.
